TERMS & CONDITIONS
1. Acceptance of Terms
By accessing, browsing, subscribing to, or using any part of the Teesum website, software, communication tools, marketing services, or campaign infrastructure (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions and all applicable laws and regulations.
If you do not agree, you must immediately discontinue use of the Services.
These Terms apply to all users, including visitors, clients, subscribers, and any entity acting on behalf of a business.
2. Description of Services
Teesum provides a technology-enabled marketing and customer engagement platform that may include:
lead generation systems
CRM and automation tools
outbound and inbound communication functionality
dialing, SMS, voicemail, and email delivery
campaign management
analytics and performance optimization
We may modify, improve, or discontinue any part of the Services at any time without prior notice.
3. Eligibility
You must be at least 18 years of age and legally capable of entering into a binding agreement to use the Services.
If you are using the Services on behalf of a company, you represent that you have the authority to bind that entity to these Terms.
4. User Accounts and Responsibility
Users are responsible for:
maintaining the confidentiality of login credentials
all activities conducted under their account
ensuring the accuracy of submitted information
Teesum is not liable for unauthorized access resulting from your failure to secure your account.
5. Lawful Use and Marketing Compliance
You agree to use the Services only in compliance with all applicable laws and industry regulations.
Strictly Prohibited Activities
You may not use the platform to:
send unsolicited communications without required consent
violate the Telephone Consumer Protection Act (TCPA)
breach CAN-SPAM, Do-Not-Call, or privacy laws
use purchased, rented, or scraped contact lists without lawful permission
distribute deceptive, misleading, or unlawful content
promote illegal products or services
6. Client Responsibility for Contact Data and Consent
If you upload, import, or otherwise use contact data through Teesum:
You represent and warrant that:
you have obtained prior express consent where legally required
your data collection practices are compliant with all applicable laws
you maintain records of such consent
you honor all opt-out and suppression requests
Teesum does not verify the legality of your contact data and assumes no responsibility for the source, accuracy, or consent status of such data.
7. TCPA, Messaging, and Dialing Compliance – Indemnification
You acknowledge that telemarketing, SMS, and automated outreach activities are regulated by federal and state laws.
You agree to defend, indemnify, and hold Teesum harmless from any claim, regulatory action, fine, damage, settlement, or legal expense arising from:
your contact lists
your campaigns
your failure to obtain proper consent
the content of your communications
This obligation survives termination of your account.
8. Payments, Subscriptions, and Billing
All fees for Services are defined in your service agreement, order form, or subscription plan.
You agree that:
payments are due on the stated billing date
late payments may result in service suspension
all fees are non-refundable unless otherwise stated in writing
Teesum reserves the right to:
change pricing with advance notice
charge for overages or usage-based services
9. Service Availability and Platform Modifications
While we strive for reliable performance, we do not guarantee uninterrupted or error-free operation.
We may:
perform maintenance
update features
modify functionality
without liability for temporary downtime.
10. Third-Party Integrations
The Services may integrate with third-party providers (such as communication carriers, CRM systems, and advertising platforms).
Teesum:
does not control those services
is not responsible for their performance, policies, or outages
Your use of third-party services is subject to their terms.
11. Intellectual Property
All platform technology, systems, software, content, branding, and processes are the exclusive property of Teesum.
You may not:
copy
reverse engineer
resell
sublicense
exploit
any portion of the Services without written permission.
12. Confidentiality
Any non-public business, technical, or client information obtained through the Services must be kept confidential and may not be disclosed without authorization.
13. Data Usage and Analytics
Teesum may use aggregated and anonymized data to:
improve platform performance
develop new features
generate internal analytics
This data will never be used to identify a specific individual.
14. Suspension and Termination
We reserve the right to suspend or terminate access immediately if:
you violate these Terms
unlawful or high-risk activity is detected
required payments are not made
Upon termination:
access to the platform may be revoked
stored data may be deleted after a reasonable period
15. Limitation of Liability
To the maximum extent permitted by law:
Teesum shall not be liable for any indirect, incidental, consequential, lost profit, lost revenue, lost data, or punitive damages arising from the use of the Services.
Our total liability for any claim shall not exceed the amount paid by you for the Services during the previous three (3) months.
16. Disclaimer of Warranties
The Services are provided “as is” and “as available.”
We make no warranties regarding:
marketing performance
lead quality
deliverability rates
business outcomes
17. Indemnification (General)
You agree to indemnify and hold Teesum harmless from any claim arising from:
your business operations
your violation of these Terms
your misuse of the platform
18. Force Majeure
Teesum shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including:
natural disasters
carrier outages
government actions
cyberattacks
labor disputes
19. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the United States and the State of California.
Any dispute shall be resolved through:
binding arbitration on an individual basis
and not as part of a class action.
20. Changes to These Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the revised Terms.
21. Contact Information
For legal inquiries: